Nepal SEP, on the other hand, provides feedback
received during consultations for what the project
implementers should consider:
• The need for the federal government to support
not just national, but provincial hospitals to
be able test and treat COVID-19 and other
infectious diseases;
• The need to ensure laboratories and hub
hospitals are adequately resourced to manage
potential outbreak of the virus in the country;
and
• The need to provide health staff with the
necessary logistics and supplies (e.g. PPEs)
to facilitate their work; and intensify public
education and communication.18
Six of the 11 SEPs that were analyzed address the
fact that precautions more broadly must be taken
with stakeholder engagement to consider the safety
of participants and prevent contagion: Liberia,
Bangladesh, the Philippines, El Salvador, Sri Lanka,
and Cambodia.19 Nepal’s and Uganda’s, as well as
other aforementioned countries, say that “health
and safety” will be a topic of consultations.20 The
SEPs for The Gambia and Guatemala don’t seem to
mention safety at all, and while the Burkina Faso SEP
mentions that alternative engagement methods will
be used during the pandemic, the use of them is not
framed as a way to ensure safety to participants.21
Some SEPs go into more detail than others on the
methods used for specific topics of consultation with
different target stakeholders. Seven SEPs -- those of
the Philippines, El Salvador, Sri Lanka, Burkina Faso,
Uganda, Cambodia, and Nepal -- have tables in which
this information is detailed.22 These tables, however,
are laid out in such a way that the methods and
target stakeholders for each topic of consultation are
grouped together. For instance, a long list of outreach
methods are listed for conducting consultations
about the purpose and basis of the project to a range
of stakeholders -- both government officials and
vulnerable groups.
18 Bhattarai, “SEP - Nepal COVID-19 Project,” 5.
19 Chisaka, “SEP - Liberia COVID-19 Project,” 10; Mohammed-Roberts, “SEP - Bangladesh COVID-19 Project,” 6; Demombynes, “SEP
- Philippines COVID-19 Project,” 7; Gordillo-Tobar, “SEP - El Salvador
COVID-19 Project,” 4; Kak, “SEP - Sri Lanka COVID-19 Project,” 7;
Hyder, “SEP - Cambodia COVID-19 Project,” 6.
20 Borrowing Agency, “SEP - Uganda COVID-19 Project,” 7; Bhattarai,
“SEP - Nepal COVID-19 Project,” 8-9.
21 Besarabic Bennett, “SEP- Burkina Faso COVID-19 Project,” 11.
22 Demombynes, “SEP - Philippines COVID-19 Project,” 7 and 9;
Gordillo-Tobar, “SEP - El Salvador COVID-19 Project,” 8-9; Kak, “SEP Sri Lanka COVID-19 Project,” 11-13; Borrowing Agency, “SEP - Uganda
COVID-19 Project,” 5-6; Hyder, “SEP - Cambodia COVID-19 Project,”
6-7; Bhattarai, “SEP - Nepal COVID-19 Project,” 6-7.
BANK INFORMATION CENTER | MAR 2021
The documents for Philippines, Sri Lanka, and
Cambodia also explicitly indicate plans for separate
consultations with certain marginalized groups: in
the Philippines with IPs and stakeholders in BARMM;
in Sri Lanka with women, pregnant women, the
elderly, persons with disabilities, and children; and in
Cambodia with IPs and ethnic groups.23
3. Data and information reported about SEP
monitoring and consultations
Every SEP says the projects will provide either
quarterly or monthly summaries on grievances,
“enquiries and related incidents,” the “status of
implementation of associated corrective/preventive
actions” collected by staff. All of the SEPs, except
that of Guatemala, say that information on public
activities “may be conveyed in two ways: publication
of a standalone report on projects’ interaction
with stakeholders” and a number of performance
indicators monitored on a regular basis.
Eight SEPs provide examples of the types of data on
performance indicators, but differ slightly between
them. All include “number of consultation meetings
and other public discussions” conducted on a regular
basis, the number of public grievances, and the
number of materials published or broadcasted. The
other three SEPs, those of Liberia, Guatemala, and
Burkina Faso, only say that performance indicators
generally will be reported on.24
None of the SEPs provided any plans for
disaggregating data collected about participants in
consultations by gender or by anything else. In fact,
none of the SEPs made any plans to collect data
about those who are consulted.
D. Grievance Redress Mechanism
(GRM)25
1. Descriptions of the GRMs
All of the SEPs include a section devoted to describing
23 Demombynes, “SEP - Philippines COVID-19 Project,” 7; Kak, “SEP Sri Lanka COVID-19 Project,” 13; Hyder, “SEP - Cambodia COVID-19
Project,” 9.
24 Cavagnero, “SEP - Guatemala COVID-19 Project,” 11; Besarabic
Bennett, “SEP- Burkina Faso COVID-19 Project,” 14.
25 For each mention of project SEPs in this section, see the following
page numbers: Chisaka, “SEP - Liberia COVID-19 Project,” 12; Mohammed-Roberts, “SEP - Bangladesh COVID-19 Project,” 8-9; Mills, “SEP
- The Gambia COVID-19 Project,” 4-6; Demombynes, “SEP - Philippines
COVID-19 Project,” 10; Cavagnero, “SEP - Guatemala COVID-19 Project,” 9-10; Gordillo-Tobar, “SEP - El Salvador COVID-19 Project,” 10-11;
Demombynes, “SEP - Philippines COVID-19 Project,” 14-17; Besarabic
Bennett, “SEP- Burkina Faso COVID-19 Project,” 12-13; Borrowing
Agency, “SEP - Uganda COVID-19 Project,” 9-11; Hyder, “SEP - Cambodia COVID-19 Project,” 8-9; Bhattarai, “SEP - Nepal COVID-19 Project,”
10-11.
39
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