venue for proposed public consultation meetings
and how stakeholders will be notified about them.47
They are also required to designate which personnel
will implement and monitor consultations and other
forms of stakeholder engagement.48 When ESS7 is
relevant, Borrowers must “prepare a consultation
strategy” for Indigenous Peoples/ Sub-Saharan
African Historically Underserved Traditional Local
Communities.49 As noted above in C.1, they must
establish a process of meaningful consultation that
“provide[s] sufficient time for Indigenous Peoples/
Sub-Saharan African Historically Underserved
Traditional Local Communities’ decision making
processes.”50
The template SEP the Bank created for Borrowers
also suggests that when key factors about a project
are unknown during project preparation, the SEP
needs to provide specific details about ways people
can get more information when it is known.51 If
locations and dates of meetings are not known, the
SEP should provide a “general range” of the number
of consultations that will occur and the way they will
be conducted. 52
Timelines and personnel for consultations in the
examined SEPs
Despite the requirement for consultations to begin
early in the project process, we recognize that the
Bank and borrowing countries may not have had
enough information to create specific timelines
for consultations given the difficulty of reaching
stakeholders and setting up initial consultations
in the midst of COVID-19 restrictions. As described
in further detail below in section C.3, however,
implementation has begun on the majority of
projects, most of which have been effective since
June 2020 and have now had several months to
disclose more detailed information about the time
and venues of consultations.
Generally, the SEPs in this analysis do not provide any
specific timelines for when consultations will take
place, beyond stating who and what will be consulted
on during the preparation and implementation
phases of the project. As indicated in Table 3, only five
of the 11 SEPs indicate that project staff were able to
conduct some consultations during the preparation
47 See 3cii and 3dii under ESS10 in Annex 1; “Environmental and Social
Framework,” 99, par. 19(e); 99-100, par. 22(a) and 22(c).
48 See 3fi under ESS10 in Annex 1; “Environmental and Social Framework,” 100, par. 28.
49 See 5a under ESS7 in Annex 1; “Environmental and Social Framework,” 77, par. 12.
50 See 5c and 5e under ESS7 in Annex 1; “Environmental and Social
Framework,” 79, par. 23, 23(b);
51 See 3h under ESS10 in Annex 1; “Template for ESS10,” 8.
52 See 3g under ESS10 in Annex 1; “Guidance Note: ESS10,” 8.
BANK INFORMATION CENTER | MAR 2021
of the SEP, but due to COVID-19 restrictions, the
project staff carrying out consultations met only with
very select groups of stakeholders, including some
government officials and health sector experts. They
did not meet with project-affected parties, such as
civil society and marginalized groups (of these, only
the Nepal SEP indicates any specific feedback came
from these consultations during preparation).53
Four of the analyzed SEPs, including Guatemala’s,
provide very few details on the approaches for
consultation, and do not designate the personnel
who will carry out their implementation. ESS7 is
being applied for five of the projects, but Table 3
shows that the SEPs for two of them, Cambodia’s and
Nepal’s, do not document plans for engaging and
consulting with Indigenous Peoples/Sub-Saharan
African Historical Underserved Traditional Local
Communities, thereby not fulfilling the commitment
to have consultation strategies for these groups.
Without evidence that the Borrowers are fulfilling
their commitment to disclose information about
consultations and set times for them, there is also no
evidence that they are providing Indigenous Peoples/
Sub-Saharan African Historically Underserved
Traditional Local Communities enough time to make
decisions about how their participation and views on
project implementation. The Bank also needs access
to the time and venues of consultations to fulfill its
obligation to monitor consultations and participate
in consultations with regards to marginalized
communities. But as of now, the SEPs do not follow
the guidance to, at the very least, provide a general
idea of how many consultations will take place in a
given time.
D. GRIEVANCE REDRESS MECHANISM
(GRM)
1. Consultations about GRMs with
representatives of marginalized groups
Relevant ESF requirements and guidance for
consulting stakeholders on GRMs
The Bank must require Borrowers to provide a
grievance mechanism to “receive and facilitate
resolution of concerns and grievances of project
affected parties.”54
Borrowers are required to set up grievance
mechanisms that are “expected to address
concerns...in a transparent manner that is culturally
appropriate and readily accessible to all project53 Bhattarai, “SEP - Nepal COVID-19 Project,” 5.
54 See 1h under ESP in Annex 1; “Environmental and Social Framework,” 11, par. 60.
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