Snapshot review of Two World Bank COVID-19 Health support programs in Egypt China 4 shipments of preventative and medical supplies N/A India 2 shipments of medical supplies N/A US Agency for International Development 250 Ventilators (aid) To aid the response to COVID-19 Appendix B: Grievance Trial Attempts Date Time Description 11/1/2020 9:00 Voice message went on loop until the line disconnected 11/1/2020 9:45 Pressed on the line for GR 2 times, ringer went off until disconnection 11/1/2020 11:32 As soon as I pressed the line for GR the line disconnected 11/1/2020 13:00 Voice message went on loop until the line disconnected 12/1/2020 11:40 As soon as I pressed the line for GR the line disconnected 12/1/2020 13:33 Pressed on the line for GR 2 times, ringer went off until disconnection 13/1/2020 The voice message looped 2 times before it rang, a man answered asked for the national ID number, full name, address, the complaint and the relation to the complainant, he sarcastically commented on the speed of relaying information then did not provide any assistance: complaint no.: 10:16 3481434 Not accounted for: Number of calls disconnected 4 23